Service businesses

Plumbers, electricians, cleaners, installers: any team that's often on the road or on-site and can't always pick up the phone. ConverseFlow AI helps you keep conversations moving while you work.

Common problems

Missed calls while you're on a job or driving.
Repeat FAQs about pricing, availability, and service areas.
Enquiry forms with missing information: no address, no photos, no urgency.

How ConverseFlow helps

Answers common questions 24/7 from your website and FAQs so fewer people need to call.
Collects job details via small forms in chat (postcode, type of job, urgency, optional photos).
Books a callback window or visit request, so your team sees everything in one place when they follow up.

Common questions

Quick answers about ConverseFlow AI. See the full list if you need more detail.

How does the chatbot learn my business?
You add knowledge from website URLs, uploaded PDFs, or manual FAQ entries. ConverseFlow chunks and indexes that content so the assistant can answer from what you provided.
FAQ items can be reviewed before they go live, so you control what the bot is allowed to say.
What are in-chat forms?
Instead of sending visitors to another page, ConverseFlow shows a short form inside the chat when it needs details: name, email, preferred time, issue description, and similar fields.
That keeps people in the conversation and gives your team structured submissions linked to the full chat thread.
How long does it take to go live?
Most teams are live in 15 minutes to an hour, depending on the configuration you want: how much knowledge you add, which chat actions you enable, and how custom you want the widget to look.
Our team is always on hand to help you get set up. You can start on the Free plan, test real conversations, and upgrade when you need more volume, branding, or chat actions.
What can the assistant do in a conversation?
Depending on your plan, the assistant can hold general conversation, answer FAQs from your knowledge, capture leads with a send-message form, book meetings, raise support tickets, request callbacks, and hand off to your team.
See the Features page for the full list, and Pricing for which actions are included on each plan.
Do I need a developer to install it?
No. ConverseFlow gives you a short embed snippet you paste before the closing </body> tag on your site, the same way you would add analytics.
If you use a website builder, your designer or whoever manages the site can usually add it in a few minutes.

See all FAQs →

Add ConverseFlow AI to your service business

Start a workspace, add your services and FAQs, and drop the snippet on your site so visitors can reach you even when you're on the tools.

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